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Measurement & insights

There are two kinds of numbers here. Exposure numbers — followers, views, likes — which say how many people saw. And conversion numbers — who left details, who bought, and where they came from — which say what worked. The second kind is the one that decides. And every screen shows only what was actually measured: what isn't known shows as empty, not as zero, because “not measured” and “came out zero” lead to opposite decisions.

What's the difference between home and the dashboard?

Home is your entry point: the spaces you have and your open tasks, so you know where to go.

The dashboard is the state of the brand: the headline numbers, what's in progress, and what's worth doing now.

I have views and followers but I don't know what converts. Where do I see that?

On the product page, not on the platform dashboard. The dashboard says how many people saw; the product page says which of them moved — exposed, driven, left details, bought.

Two things have to be set up once for that to work: a product, and a link between the product and whatever leads to it — the form, the page, the list, and the anchor marked as promoting it. After that the “most came from…” line builds itself.

What can't be known isn't guessed. A sale that happened in a DM or on an external site shows as “can't count yet”, not as zero — deliberately, because the difference between “didn't sell” and “sold somewhere I can't see” is the difference between a right and a wrong decision.

Why is a metric empty?

Either there's no data yet (you just connected, or there aren't enough posts or sends), or the metric comes from a source that isn't connected.

Empty isn't a failure. It says “I have nothing to base this on”, which is more useful than a zero that looks like a result.

Why isn't an item with a past date marked “published”?

Because the system doesn't check what actually went up on Instagram. A date on the board is a plan, so such an item shows as “planned”.

A podcast episode is the exception: it has a real publication state the system knows about.

Where do I see performance over time?

In the platform's analytics. That's where trends live — not just how many followers you have, but which way it's moving.

It needs continuity to be worth reading. Two weeks of data isn't a trend.

What's on the “Audience & channels” screen?

One picture of every channel: what's connected, how many subscribers and listeners there are, and the state of distribution.

It's the screen that answers “how many people do I actually have” without going platform by platform.

Want to see it from the inside?

The academy is in the product too, with a direct link to every screen an answer mentions.

Go to the studio